drsc dameware remote support centralized server

However, if the remote computer is on a different network then you won’t be able to reach them until you have opened some specific ports on their routers. If you are connecting to computers on your network, then the process is as easy as that. The client agent on the host computer will then receive the request and you can begin the remote session. So, when you want to connect to a remote computer you simply enter their IP address on the Dameware client and send the connection request. If this is a little confusing for you then you may want to check our full review of the Dameware Remote Support to get up to date. But that is all dependent on the type and size of your organization. Of course, you can choose to deploy Dameware in Standalone mode and then you wouldn’t have to install the server components. Then you also need to configure the three server components that come included in the installation package.

To initiate a remote session, you need to install the Dameware client on your machine and then install the client agent on the remote machine. It can even be integrated into the SolarWinds Web Help Desk which allows you to remotely address your customer tickets and requests directly from the Help Desk interface. Especially if you are looking for something to deploy IT support and services such as software and patch installations, computer troubleshooting and problem resolution. Dameware by SolarWinds is one of the most complete Remote Desktop Software you can use in your business.

Drsc dameware remote support centralized server